Contacting the Council
To find information and services offered by the Council, you can use the the following interactive tool or the website search.
Benefits
- Apply for Universal Credit on GOV.UK
- Benefit cap
- Claim for housing benefits and Council Tax support online
- Council Tax support
- Council Tax - change of circumstances
- Housing benefit and Council Tax support
- Housing Benefit and Council Tax Support - online forms
- Housing benefit appeals
- Housing benefit - change of circumstances
- Housing benefit overpayments
- Register/view your Council Tax and housing benefit online
- Report benefit fraud
- Universal Credit
If you could not find the service you are looking for, raise a general enquiry
Business
- Book a market stall
- Business Rates - Hardship Rate Relief
- Business Rates reduction
- Empty business properties
- Events and open space bookings
- Grants4Growth
- Make a food complaint
- My Business Rates - change of circumstances
- Pay your Business Rates
- Pay your Business Rates by Direct Debit
- Selling to the Council
- Small Business Rate Relief (SBRR)
- Starting a food business
- Your Business Rates account online
If you could not find the service you are looking for, raise a general enquiry
Community Safety
- Anti-social behaviour
- Domestic abuse
- Hate crime
- Prevent and counter terrorism
- Public Spaces Protection Order
- Safer streets
If you could not find the service you are looking for, raise a general enquiry
Council Tax
- Council Tax change of address
- Council Tax change of circumstances
- Council Tax - save yourself time, do it online
- Council Tax forms
- Council Tax instalments
- Council Tax reductions and exemptions
- Make a Council Tax payment
- Set up a Direct Debit to pay your Council Tax
- Single person discount - council tax review
- Ways to pay with us - Council Tax or Business Rates
If you could not find the service you are looking for, raise a general enquiry
Councillors, Elections and Voting
If you could not find the service you are looking for, raise a general enquiry
Environmental Health
- Air Quality in South Holland
- Asbestos
- Bonfires
- Dog warden service
- Drainage
- Dust and odour nuisance
- Health and safety
- Light nuisance
- Make a food complaint
- Noise nuisance
- Pay a Fixed Penalty Notice
- Pest control
- Report stray or lost dog
- Starting a food business
If you could not find the service you are looking for, raise a general enquiry
Feedback
If you could not find the service you are looking for, raise a general enquiry
Freedom of Information (FOI)
- Business Rates - Freedom of Information requests
- Disclosure log - record of completed Freedom of Information requests
- Freedom of Information
If you could not find the service you are looking for, raise a general enquiry
Housing
- About your rent
- Affordable home ownership
- Already homeless
- Applying to join the Housing Register
- Disabled Facilities Grants (DFGs)
- Disrepairs
- Finding a home
- Garages and garage plots
- Housing advice & homelessness form
- Houses in Multiple Occupation (HMO)
- Severe Weather - helping people who are sleeping rough
- South Holland tenants
- Struggling financially - housing advice and support
- Paying rent
- Unsuitable accommodation
- Useful links and documents - housing advice and homelessness
- Who is my housing officer?
- Worried about losing your home
If you could not find the service you are looking for, raise a general enquiry
Licensing
- Alcohol and entertainment - club premises certificate
- Alcohol and entertainment - personal licence
- Alcohol and entertainment - premises licence
- Alcohol and entertainment - Temporary Event Notice
- Animal boarding licence
- Animal licensing
- Animal licensing fees
- Animal welfare reporting
- Caravan site licensing
- Dog breeders licence
- Gambling Act fees
- Gambling permits
- Gaming machine categories
- Hackney carriage vehicle licence
- Hire out horses (riding establishment) licence
- Private hire vehicle licence
- Private hire vehicle operator licence
- Licensing general enquiry
- Licences managed by other agencies
- Scrap metal dealers licensing
- Small Society Lotteries - Gambling
- Taxi licensing
- Taxi licensing fees
- Zoo licence
If you could not find the service you are looking for, raise a general enquiry
Parking
- Appeal a Payment Charge Notice (PCN)
- Apply for a parking pass
- Castle parking
- Castle parking permit application
- Electric vehicle charge points
- South Holland District Council car parks
- Make a Payment Charge Notice (PCN) payment online
- Parking pass application
- Parking passes / season tickets
If you could not find the service you are looking for, raise a general enquiry
Planning and Building Control
- Building control forms and fees
- Building control enquiry form
- Building control feedback
- Conservation and heritage
- Custom and self-build registration
- Dangerous structures and demolitions
- High hedges
- Land charges
- Online building control application
- Pay for a planning application
- Planning enforcement
- Street naming and numbering
- Submit or amend a planning application
- Search building control applications
- Comment on a planning application
- Trees in conservation areas
- Tree preservation orders
If you could not find the service you are looking for, raise a general enquiry
Roads
- Report a road flooding or drainage problem
- Report a pothole or road edge problem
- Report a street or subway light problem
- Report, view or discuss local problems
- Roads still affected by flooding
- Mud on roads
If you could not find the service you are looking for, raise a general enquiry
Rubbish and Recycling
- Bank holiday waste collection
- Bulky/electrical waste collection
- Find your bin collection days
- Garden waste scheme
- Garden waste subscription
- Recycling composters
- Recycling centres
- Recycling guide
- Recycling sites
- Report a lost, stolen or damaged garden waste bin
- Report a missed bulky/electricals collection
- Report a missed rubbish, recycling or garden waste collection
- Request a sharps collection
- Request assisted collection
- Request additional waste sacks
- Rubbish and recycling neighbour complaint
- Waste guidance
- What goes in your waste bags
If you could not find the service you are looking for, raise a general enquiry
Schools
- Apply for a school
- Apply for free school meals
- Apply to move school
- Find a children's centre
- Find your nearest schools
- School and college bus passes
- School and college transport
- School term times
- The virtual school
If you could not find the service you are looking for, raise a general enquiry
Social Care and Health
- Adult social care
- Blue badge scheme
- Children's care
- Disability
- Health and wellbeing
- Safeguarding
- Support for carers
- Support to live independently
If you could not find the service you are looking for, raise a general enquiry
Street Care and Cleaning
- Pay a Fixed Penalty Notice
- Report a dog or litter bin issue
- Report dead animal
- Report street cleansing
- Report abandoned vehicle
- Report dog fouling
- Report fly-tipping
- Report graffiti
- Request a new litter bin
If you could not find the service you are looking for, raise a general enquiry
Various online forms are available for a variety of Council Services on this website:
If the service you want is not available, please use the following ways to contact us:
- Raise a general enquiry
- Email Customer Contact (info@sholland.gov.uk)
- Find us on social media
- Use live chat (look for the "We're online" bubble during opening hours)
- Write to us
- Visit us
- Telephone 01775 761161 (including emergencies out of normal opening hours)
Our normal opening hours are 9am to 5pm, Monday to Thursday and 9am to 4:45am, Friday.