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Benefit cap

The benefit cap limits the total amount of benefit you can get and was introduced in 2013. The cap is:

  • £384.62 per week for couples and lone parents
  • £257.69 per week for single adults.

Claimants will not be capped where someone in the household:

  • obtains work and becomes entitled to Working Tax Credit
  • receives one of the benefits that exempts recipients from the cap.

Claimants could also move to cheaper accommodation, or negotiate a rent reduction, to one that is more affordable.

Benefit cap FAQs

  • Where can I find out more information about the benefit cap?
    The Department for Work and Pensions (DWP) should have already contacted you if you are affected by the cap. You can find more information about the benefit cap on GOV.UK
  • I don't agree with the income used to calculate the cap, who should I contact?
    If you believe that the income used is incorrect, you should contact the DWP directly. Their contact details can be found on any correspondence you have received from them. If you think that the cap has been applied incorrectly to your Housing Benefit, please contact the Housing Benefit helpline 01507 329199.
  • Where can I find help with finding cheaper accommodation, or negotiating a cheaper rent with my landlord?
    Please contact our housing team on 01775 761161 who will be able to give you help and advice on this.
  • I need help with finding employment, who can help?
    You should contact your local Jobcentre Plus.
  • Where can I get help with money and finance management?
    Citizens Advice help people experiencing money problems by providing a free, independent and confidential service. Please visit the Citizens Advice website.