We are responsible for the collection of household waste and for taking it for processing and disposal. The collection vehicles used are equipped with CCTV which records images for the purpose of crime prevention and public safety.
- collect your refuse sacks on the same day each week (except for Christmas Day, Boxing Day and New Year's Day)
- collect your recycling sacks on the same day each week (except for Christmas Day, Boxing Day and New Year's Day)
- advertise well in advance any changes to the collection service
- provide facilities for recycling waste.
You can help us by:
- putting your sacks out to the edge of your property for removal by 6am on your collection day. Special arrangements can be made if there is nobody in your household who can do this
- making sure sacks are securely tied
- ensuring your sacks are not ripped or torn
- not presenting sacks in a container or bin.
A weekly kerbside collection is provided for all householders in South Holland to dispose of their refuse. This 'black sack' collection service is for non-recyclable waste only.
A weekly kerbside collection is provided for all households in South Holland to dispose of their recycling. This 'green sack' collection is for recyclable waste only. Please note that if your property has been selected to be part of the paper and card trial, the way we collect your recycling changed from 23 September 2019. A list of what can be recycled is available on our recycling guide page.
Check your collection days
To find out your refuse and recycling collection days please see the check your collection days page.
Please note that your refuse and recycling sacks may be collected on different days of the week. Your refuse and recycling sacks should be put out for collection before 6am on the day of your collection.
All households in South Holland are entitled to 52 black sacks (delivered in batches of 26, twice a year). If you require more than 52 black refuse sacks within a year, they can be purchased at most supermarkets and hardware stores.
All households in South Holland are also entitled to 80 green recycling sacks, which are delivered with the black sacks in batches of 40, twice a year. Should you run out of green sacks, you can place your recycling for collection in:
- any other clear coloured sack (except black)
- a suitably sized recyclable container (which will not be returned)
- a cardboard box or,
- a carrier bag.
If you have just moved into a property in South Holland and need black or green sacks to be delivered, please complete the online additional bags request form.
Paper and Card collections
We are one of three local authorities trialling the separate collection of paper and card in an area of our district. Households that have been selected to take part in the trial will receive a fortnightly collection of paper and card from their purple sacks, with the rest of their recycling being collected on alternate weeks in their green sacks. For more information about the trial visit our paper and card web page.
Refuse and recycling collections are made from the curtilage of your property. This is the point where property in private ownership joins a public highway. In most cases this will be at the end of a garden path or driveway, however for properties on a shared private drive, waste must be placed at the end of the driveway. You must not present your sacks inside a container or bin. If in doubt, please contact us.
If you have any difficulty moving your waste to the designated point of collection please and there is nobody in your household who can do this for you, please visit our assisted refuse collection page. This has information on how we can help make your waste collection easier to manage.
We will not collect any refuse or recycling sacks that are torn or ripped prior to our attendance.