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Decent Homes Assistance privacy notice

Your privacy is very important to South Holland District Council.

What this Privacy Notice covers

South Holland District Council is the Data Controller responsible for the personal information you may provide in relation to Private Sector Housing. Our Data Protection Officer, can be contacted by phone on 01775 761161, via email dpo@sholland.gov.uk or by writing to us at Legal Services, South Holland District Council, Priory Road, Spalding, Lincolnshire, PE11 2XE.

Your data will be processed by Public Sector Partnership Services Ltd (PSPS), formerly known as Compass Point Business Services, a company which is owned and controlled by East Lindsey and South Holland District Councils. PSPS's Data Protection Officer can be contacted via email Data.Protection@pspsl.co.uk, by phone on 01507 613303, or in writing to Data Protection Officer, Public Sector Partnership Services Ltd, Tedder Hall, Manby Park, Louth, Lincolnshire, LN11 8UP.

Why we need your personal data

We will use your information to process Decent Homes Assistance applications. The legal basis for processing your data is Article 6.1(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. 

The Council carries out the assessment and administration of Decent Homes Assistance as a Public Task carried out in the Public Interest.  Under Article 9.2(b) of the General Data Protection Regulations, we may also collect special categories of data such as health data; ethnic origin or nationality are required to complete your application under the Housing Grants, Construction and Regeneration Act 1996 (as amended).  If you do not provide the requested information, the Council will be unable to process your application.

How your data is used

We will assess the information you provide, together with additional information we gather to determine whether you are eligible for Decent Homes Assistance.

The categories of information we collect are:

  • Name and address
  • Contact details (email or phone number)
  • National insurance number
  • Date of birth
  • Household details
  • Medical information
  • Proof of occupancy or ownership
  • Financial information including savings, investments, income, benefit payments
  • Planning Information.

We may share the information you provide with:

  • the relevant staff within SHDC to process your application
  • Housing Benefits or Council Tax
  • Department for Work and Pensions
  • your chosen agent/surveyor and/or contractor/sub-contractors
  • Social Services/Occupational Therapy
  • your landlord.

We will only share information with other organisations where it is necessary, either to comply with a legal obligation, or where permitted under Data Protection legislation, for example there is a public interest to do so such as the prevention and / or detection of crime. This could include the need to disclose sensitive or confidential information such as medical details to other organisations.

We may share information that is given to us with other organisations that inspect or handle public funds to prevent and detect fraud including:

  • Department for Works and Pensions (DWP)
  • HM Revenues and Customs (HMRC)
  • National Audit Office
  • Cabinet Office
  • the Police
  • registered social landlords
  • other local authorities.

We may also use your information to contact third parties to verify information you have provided, or gather further information to complete the assessment of your application.

How long the information is kept for

We will only keep your information for the minimum period necessary. The information outlined in this privacy statement will be retained for 10 years in the case of Home Renovation Grants.

Your rights

You have the right to access your data and correct any inaccuracies. For further details of your rights please contact the Data Protection Officer or go to our website for a more detailed explanation in our data protection policy and privacy policy.