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NHS test and trace

From Tuesday 5 January 2021, all areas of Lincolnshire must follow the national lockdown rules.

If your business is permitted to remain open during the national lockdown, please ensure you are recording contact details as required, as well as displaying a QR code if your business is required to do so.


Contact logs and social distancing

To reduce the transmission of coronavirus, venues in certain sectors must have a procedure to request and record the contact details of their:

  • customers
  • visitors, and
  • staff.

Businesses are legally required to support the NHS Test and Trace service and failing to record contact log details could result in fines of up to £4,000. Visit GOV.UK for information on how to maintain contact log records.

The recording of such details is vital for the NHS Test and Trace service to be able to contact the necessary people, if coronavirus outbreaks are identified in a venue.

Displaying NHS QR code posters

Since Thursday 24 September 2020, designated businesses must display official NHS QR code posters, as required by law. 

The posters make it easier for people to check-in at different premises, using the NHS COVID-19 app. If individuals choose to check-in using the QR code poster, they don't need to log in via any other route. Visitors will scan the QR code when they arrive by downloading and using the NHS COVID-19 app.

Visit the GOV.UK website to create NHS QR code poster(s) for your venue

Business should create and display a QR code if you provide:

  • hospitality services, including pubs, bars, restaurants and cafés
  • tourism and leisure services, including hotels, museums, cinemas, zoos and theme parks
  • close contact services, including hairdressers, barbershops and tailors
  • facilities provided by Local Authorities, including town halls and civic centres for events, community centres, libraries and children's centres.

If you have a venue that is visited by members of the public and has a space where people congregate, but isn't listed in the above categories, then you are encouraged to create a QR code poster for the entrance to that venue.

National guidance for NHS organisations, as QR codes must also be displayed in NHS buildings across England. 

Supermarket premises are spaces where customers move around rather than congregate, and customers are expected, by law, to wear face coverings. QR code posters are only useful for cafes/restaurants or other enclosed facilities within supermarket premises where customers may congregate.

If your business has more than one venue, you'll need to create a separate QR code for each location. You can add multiple locations in the service.

More COVID-19 resources for businesses

List of businesses who must display NHS QR code posters

Premises providing food and drink for consumption on the premises:

  • restaurants, including dining rooms in hotels or members' clubs
  • cafes, including workplace canteens
  • bars, including bars in hotels or members' clubs
  • public houses.

Leisure and tourism services provided by or at:

  • amusement arcades
  • art fairs
  • betting and bingo halls
  • casinos
  • clubs providing team sporting activities
  • facilities for use by elite and professional sportspeople (including sports stadia)
  • heritage locations and attractions open to the public (including castles, stately homes and other historic houses)
  • hotels and other guest accommodation provided on a commercial basis, including in bed and breakfast accommodation, boats, campsites, caravans, chalets, guest houses, holiday parks, hostels, motels, pubs, sleeper trains and yurts
  • indoor sport and leisure centres
  • outdoor swimming pools and lidos
  • museums and galleries
  • music recording studios open for public hire or other public use
  • public libraries.

Close physical contact services, including those provided by:

  • barbers
  • beauticians (including those providing cosmetic, aesthetic and wellness treatments)
  • dress fitters, tailors and fashion designers
  • hairdressers
  • nail bars and salons
  • skin and body piercing services
  • sports and massage therapists
  • tattooists.

Services provided for social, cultural and recreational purposes in the following premises:

  • community centres
  • youth and community centres
  • village halls.