Housing Options

Our Housing Options Team are able to offer advice on all housing problems, dependant on your situation.

The service is free of charge and confidential, and covers all sorts of housing issues, such as:

  • Preventing homelessness
  • How to deal with mortgage or rent arrears
  • Harassment and illegal eviction
  • Domestic violence
  • Loss of tied accommodation
  • Loss of private rented accommodation
  • Debt advice (referrals made to partner agencies)
  • Relationship breakdowns
  • Claiming housing benefit
  • Applying to join the Housing Register.

    The team aims to prevent homelessness, but where this is not possible, advice and assistance will be given to help you secure alternative accommodation. If you are homeless now or threatened with homelessness, it is important that you see a Housing Advisor who will be able to assess whether South Holland District Council has a duty to secure accommodation for you. Please see the Homelessness Page.

    Appointments are necessary

    Appointments will be arranged to suit the customer (during office hours) and will be available either over the telephone or face to face at Priory Road. 10 x 45 minute appointments will be offered per day. Appointments will not be available on Wednesdays due to team meetings and staff training; however emergencies will still be seen.

    For help either face-to-face or over the phone, call the Council Offices (01775 761161) to arrange your appointment:

    Morning AppointmentsAfternoon Appointments
    9:00 - 9:4513:00 - 13:45
    9:45 - 10:3013:45 - 14:30
    10:30 - 11:1514:30 - 15:15
    11:15 - 12:0015:15 - 16:00
    12:00 - 12:4516:00 - 16:45

    Home visits are available to those with mobility problems by arrangement.

    If you are homeless now, threatened with homelessness in the near future or just need advice, we are here to help.

    Other useful self help tools can be found here:

    Tenancy Checker

    Housing Benefit Checker

    Eviction Checker