The right of access (subject access request)

You have the right to know whether or not we hold information about you, and to see a copy of it. This is known as a Subject Access Request (SAR) and we are required to respond to any request within 30 days of receipt of the request or (if later) within 30 days of receipt of:

  1. any information requested to confirm the requester's identity, or
  2. a fee (only in certain circumstances).

We may extend this time period by a further two months in certain circumstances, but will explain the reasons why to you.

You can submit a Subject Access Request online.

Please note that there may be some information that we hold that we can't give you access to. This includes:

  • parts of your record that contain information about other people (unless it's information you provided to us)
  • information that may cause serious harm to you or someone else's physical or mental health
  • where we think that disclosing information may stop us from preventing or detecting a crime.