How is my information used?

Your privacy is very important to South Holland District Council

South Holland District Council is the Data Controller responsible for the personal information you may provide in relation to administering Business Rates.

Our Data Protection Officer, can be contacted by phone on 01775 761161, via email: legal.team@Breckland-Sholland.gov.uk or by writing to us at Legal Services, South Holland District Council, Council Offices, Priory Road, Spalding, Lincolnshire, PE11 2XE.

Your data will be processed by Public Sector Partnership Services Ltd (PSPS), formerly knows as Compass Point Business Services, a company which is owned and controlled by East Lindsey and South Holland District Councils. PSPS's Data Protection Officer can be contacted by phone on 01507 613303, via email: performance@pspsl.co.uk, or in writing to Data Protection Officer, Public Sector Partnership Services Ltd, Tedder Hall, Manby Park, Louth, Lincolnshire LN11 8UP.

We also use the services of other approved companies to help us deliver our service, including Capita Software Services Ltd, Liberata Ltd, Destin Solutions Ltd and Databank Ltd.

Why we need your personal data

Your information will be used to administer and enforce Non-Domestic (Business) Rates. The legal basis for processing your data is our statutory obligation (per Article 6 (1(c)) of the General Data Protection Regulations, namely under the Local Government Finance Act 1988 and its associated regulations, as we are under a legal obligation to administer and collect Business Rates.

How your data is used

The council has a duty to protect the public funds it administers and may use information held about you for all lawful purposes, including, but not limited to,

  • prevention and detection of fraud,

  • protecting public funds in investigating misuse of public money

The council participates in the National Fraud Initiative (NFI) data matching exercises. Non-Domestic (Business) Rates information may be provided to the Cabinet Office for NFI purposes and will be used for cross-system and cross-authority comparison for the prevention and detection of fraud.

We may also share this information with other bodies responsible for detecting and preventing fraud or auditing and administering public funds as required by law.

We may pass your information to other agencies or organisations such as HM Revenues and Customs, and debt enforcement agencies, as allowed by law.

We may check information you have provided or information about you that someone else has provided with other information we hold. Sources of information include landlords, letting agents, estate agents and other Councils.

We may also get information about you from certain third parties, or give them information to ensure the information is accurate and to prevent/detect crime and protect public funds. This includes Credit Reference Agencies, Solicitors, Police, HMRC and Land Registry.

We may share information with other organisations such as Citizen's Advice, where we have your consent and it is in your interest.

We will not disclose your personal information to third parties for marketing or sales purposes or for any commercial use, and we will not use our personal data in a way which may cause you harm.

How long the information is kept for

Business Rates began on 1 April 1990 and in some instances the amount of Business Rates that are payable cab change from this date. Consequently in order that we are able to refund any money that is due, we keep the necessary records from this date.

Your rights

You have the right to access your data and correct any inaccuracies. For further details of your rights please contact the Data Protection Officer.