Problems paying Council Tax

To give us the best chance of helping you, contact us as soon as you think you are going to have a problem paying your bill.

Before you contact us:

  • Check if you qualify for a discount, exemption or Council Tax Support 
  • Review your finances
  • Consider how to resolve the problem - we offer weekly, fortnightly, monthly and four weekly payment options

If we do not know you are having problems, we will continue with enforcement action and you could end up having to pay a lot more.

Ways to pay can be found on the Payments page.

To discuss a payment arrangement, call us on 01775 761161, selecting Council Tax and hold to speak with an advisor.

Independent Advice

  • Citizens Advice gives free, independent advice helping to resolve legal, money and other problems
  • National Debtline offer advice on how to deal with debt problems
  • My Money Steps is an online debt service from National Debtline
  • StepChange give advice, support or solutions to resolve your debt problems
  • Age UK offers information and advice to claim the benefits you are entitled to
  • Lincolnshire Credit Union provide community banking; offering access to a supported budget account
  • Money Advice Service is a non profit government organisation, solely helping people with their finances