Find out about your rights with regard to the Data Protection and Freedom of Information Acts.
Our disclosure log is a record of all completed requests for information that we have had received and dealt with under the Freedom of Information Act 2000 and Environmental Information Regulations 2004.
This policy sets out our approach to the relatively few customers whose actions or behaviour we consider to be unacceptable. We aim to deal fairly, honestly, consistently and appropriately with all complainants and requests for information but we retain the right to restrict or change access to our services where we consider a customer's actions to be unacceptable. Our aim in doing this is to ensure that other customers and our staff do not suffer any disadvantage from customers who act in an unacceptable manner.