Toggle menu

Food Safety Privacy Notice

What this privacy notice covers

South Holland District Council is the Data Controller responsible for the personal information you may provide in relation to an incident that you have been involved in.  Your data will be processed by Public Sector Partnership Services Ltd (PSPS), a company owned by Boston Borough, East Lindsey and South Holland District Councils.

In relation to your personal data we are committed to collecting, using and protecting it appropriately.  This privacy notice explains:

  • what personal data we collect, why and how it is used
  • when and why we will share personal data with other organisations
  • the rights and choices you have in relation to the personal data that we hold about you.

Types of personal data

The personal data we collect could be:

  • Your name
  • Business name (if different from the above)
  • Address (including the address of a Food Business Operator, FBO, if it is different to the business address)
  • Telephone number (including the number of the FBO if it is different to the business number)
  • E-mail address (including that of the FBO if it is different to the business e-mail)
  • The name(s) of your employees if they are food handlers and their food hygiene qualifications.

If you are making a complaint about food or a food business, or you are requesting advice or training, we collect the following information:

  • Your name
  • Your business name (if applicable)
  • Telephone number
  • E-mail address (if applicable)

When we investigate cases of infectious disease (including food poisoning), we collect the following information:

  • Your name
  • Your job or business name (if applicable)
  • Address
  • Telephone number
  • E-mail address (if applicable)
  • Details of your employment (or in the case of a child, their school details)
  • Medical information, including when you became ill, symptoms and duration of illness
  • Name of family members, or other contacts living at the same address, together with their employment or school details.

Why we collect personal data

  • to investigate complaints or enquiries,
  • to carry out enforcement activities to ensure compliance
  • to protect public health in the investigation of infectious diseases
  • to allow us to communicate, provide information in relation to legislative changes, council policy changes, fees and charges, business specific advice and guidance,
  • to offer training, advice and guidance to members of the public and businesses
  • to keep a public register in relation to food business registrations and enforcement
  • for the prevention and detection of fraud, crime or both
  • to fulfil a legal obligation

Sharing data with a third party

Details of food businesses and food business operators (FBOs) may be shared with the Food Standards Agency (FSA), the independent government department responsible for food safety.

Under prescribed circumstances, for example the prevention and detection of crime or for tax collection purposes, we may share Food Business or FBO personal information with:

  • The Police
  • HMRC
  • Home Office Immigration
  • Other Lincolnshire County Council departments for example, revenues and benefits

We share personal details relating to cases of infectious disease with the UK Health Security Agency.

We will not disclose your personal information to third parties for marketing or sales purposes or for any commercial use, and we will not use your personal data in a way which may cause you harm.

How long the information is kept for

After we deliver a service to you, we have to keep your information as a business record of what was delivered.  The type of service will determine how long we have to keep it for, this ranges from months for some records to decades for more sensitive records.  The retention period for this service is 7 years.

Your data rights

You have certain rights under the General Data Protection Regulation (GDPR) and in relation to automated decision making and profiling, as well as the right:

  • to be informed
  • of access to your personal data
  • of rectification (to have any inaccuracies corrected)
  • of erasure (to have your records deleted)
  • to restrict processing
  • to data portability
  • to object

Automated decision making and processing is not used during this application. Information about your rights is available on the Information Commissioner's Office website (opens new window)

If you have a concern about the way that we are collecting or using your personal data, we ask that you contact us in the first instance. Both SHDC and PSPS have data protection officers who can be contacted if you have any questions about how your personal data is collected, stored or used: