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2022 rent review

Rent increase from 4 April 2022

Rent increase from 4 April 2022

On 19th January 2022, South Holland District Council approved an increase of rent for all properties and garage plots. This review is set in accordance with government regulation. 

The increase will take effect on 4 April 2022. Letters will be sent to all tenants advising of their new amounts.

You can view your statements and rent account balance at www.sholland.gov.uk/tenantportal

If you are not able to afford your rent, please contact your Housing Officer on 01775 761161 to discuss how we can support you. 

Frequently asked questions

Q. Why has my rent increased?
A.  Rents is the only revenue income the Housing team has to provide services to tenants. As costs of services increase, so must rents. Rental income also allows us to continue to invest in your home, going a long way to funding improvements that benefit all tenants. We appreciate that cost of living continues to increase - you must speak to us urgently if you are not able to pay your rent.

Q. I am already struggling to afford my rent.  How can you help me? 
A. It is important that you speak to us - we are here to help you.  We will give you advice on the financial support available based on your personal circumstances.  We can set up payment arrangements to help you get back on track and support you with applications for benefits.

We have set up a fund to support tenants experiencing financial hardship.  If your income has reduced and you are behind with your rent, please contact us.

Please remember, not paying your rent is a breach of your tenancy agreement and you risk losing your home. South Holland District Council will take action against your tenancy if your rent account goes into arrears and you do not take action to address your arrears.  It is important that you speak to us.

Q. My rent is paid by Housing Benefit. What do I need to do?
A. We have notified Housing Benefit of your changes in rent and eligible charges. The Housing Benefit Team will write to you shortly to advise you of your new entitlement. They will make your rent payments to us as usual. If you are awarded a Discretionary Housing Payment to mitigate the under occupancy charge you will receive a separate notification letter. If you have any queries in relation to your Housing Benefit entitlement please contact the Housing Benefit Team on 01775 761161

Q. I receive Housing Costs as part of my Universal Credit claim. What do I need to do?
A. Please update your Universal Credit Online Account after 4 April 2022. You will need to input your new weekly rent figure in the 'To Do' section. If you have any queries regarding this, please speak to your Work Coach through your Journal or call 0800 328 5644. 

Q. I pay my rent by standing order. What do I need to do? 
A. You must notify your bank of the new amount you will need to pay from 4 April 2022.

Q. I pay my rent by Direct Debit. What do I need to do?
A. You do not need to take any action. We will write to you detailing your monthly amounts for 2022/23. We will continue to claim your direct debit based on your existing rent and any arrangement you may already have in place to pay off arrears. We will write to you in advance to notify you of your direct debit payment dates.

Q. How can I contact you?
A. You can telephone 01775 761161 and ask to speak to the Housing Services Team, or you can email estatemanagement@sholland.gov.uk. Sheltered Housing tenants can also speak to their Housing Officer at their weekly Meet and Greet session.  Temporary Accommodation licensees need to speak to the Housing Options Team.