Coronavirus and Council Tax

Your Council Tax pays for essential services that are delivered to the residents of the district and county.

During the Coronavirus pandemic, it is important that if your circumstances have not changed that you continue to pay as detailed on your bill. To comply with social distancing you may wish to consider setting up a Direct Debit to pay your charge. 

We have also received reports of a new email-based Council Tax scam. See our Beware! Is it a scam? web page for more details.


Council Tax Hardship Fund

The Government has made COVID-19 Hardship Fund payments to local authorities to provide all working age households which receive Council Tax Support (CTS) with a further reduction of up to £150 in their 2020/21 Council Tax bill, as part of the measures to mitigate the financial impact of COVID-19. This will be known as CTS Discretionary Payment.

Around 2,400 residents living in South Holland who are working age and in receipt of CTS will receive a reduction of up to £150. The reduction will be applied automatically to qualifying residents, and revised Council Tax bills will be issued at the beginning of August. 

Frequently asked questions can be found on our Council Tax Hardship Fund page.

Difficulty paying Council Tax

If you have been affected financially by the Coronavirus and believe you will have difficulty meeting your instalments, please consider if you could be:

To discuss an alternative payment plan or ways that we may be able to help, call the Council Tax team on 01775 761161. There are a number of organisations to support you and offer independent advice, see our problems paying Council Tax web page.