Garden Waste Expansion FAQs
Q. Why is the Garden Waste Collection Service Expanding?
A.Following the success of the refuse and recycling re-routes which took place in October, a programme of work will begin to meet the growing demand from residents in a phased approach to those who are signed up to the 'Register Of Interest' list.
You can join the Register Of Interest list here.
Q. When is the Garden Waste Collection Service Expanding?
A.South Holland District Council will resume its expansion of our popular Garden Waste Scheme in January 2024.
Q. Which areas are covered by the Garden Waste Collection Service?
A. Households who have been on the list the longest will be given priority grouped in geographical areas in order to join pre-existing routes, with subscriptions being offered out each week.
Q. How much does it cost to join the Garden Waste Collection Service?
A. The standard subscription fee is currently £52 to collect your garden waste in a brown wheeled bin and a one off £16 sign-up fee to recover the costs of delivery, repairs, and loan of the bin.
Q. Can I have additional bins?
A. Additional wheeled bins may be available at additional fee, please see our website for further fees and charges. Wheeled bins purchased during the course of the subscription period will run for the same period as the original subscription. Example. Subscription sign-up July 2022; additional bin purchased Jan 2023 both bins will expire July 2022.
Q. When will I be able to join the Garden Waste Collection Service?
A.If you would like to be considered to join the Garden Waste Collection Service you must first join our register of interest list. This list is used to support the expansion areas and contact residents who are interested in subscribing to the collection service.
Q. What should I do with my Garden Waste whilst I am on the register of interest list?
A.You can dispose of your garden waste at the HWRC or consider home composting. https://www.lincolnshire.gov.uk/spalding-recycling-centre
Q. I have been on the register of interest list for some time. When am I likely to be offered a place on the Garden Waste Collection Service?
A. We will be using a targeted approach from the register of interest. Households who have been on the list the longest will be given priority grouped in geographical areas in order to join pre-existing routes, with subscriptions being offered out each week.
Q. How will I know I can join the Garden Waste Collection Service?
A.The Garden Waste Team contact residents using the details you provided when you joined the register of interest list. It is vital you provide accurate contact details and update the Garden Waste Team of any changes to your original entry by emailing firstname.lastname@example.org.
The Garden Waste Team aim to contact residents using email and provide you with a unique, time restricted, authorisation link offering you the opportunity to join the Garden Waste Collection Service.
If you do not have access to email you can still register your details on the register of interest list by visiting our website or by phoning our customer contact team. When a space then becomes available and you have been reached on the register of interest list the Garden Waste Team would then contact you by telephone or in writing.
Q. What happens if my unique link has expired?
A.The link is time sensitive and will expire if not used before the expiration date, to prevent your opportunity to join the scheme from being lost, please ensure you use your link within the set timescale as detailed in your email or letter. Failure to do so will result in you being removed from the list and you will have to register again.
In exceptional circumstances, please contact the Garden Waste Team at email@example.com explaining any delay in taking up the offer.
Q. My area is not covered by the Garden Waste Collection Service, how can I dispose of my Garden Waste?
A.Whilst it may not be possible to offer a subscription garden waste can safely and legally be disposed of at the HWRC.
Q. Will my Garden Waste Collection Day change?
A.Changes may be made to the garden waste collection days to help make the rounds more efficient. No-one will miss a collection and all affected residents will be written to or emailed with details of the changes alongside social media updates.