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Energy Prices - Council Tax Rebate

Update 5th September 2022

The energy rebate scheme will close on 30th September 2022 and we are starting the process to ensure that everyone who qualifies receives a payment, even if they have not yet completed our online form.

From today, you can no longer submit your details on our online application form.  If the Council thinks you qualify for the rebate, but you have not submitted a form, we will credit £150 to your Council Tax account, so that you do not miss out.  If we have to do this, we will write and let you know once it is done and you should reduce your Council tax payments by £150.  If it puts your account into credit, we will contact you to arrange for a refund.

If you have received a Post Office voucher, please be aware that these will expire very soon.  We will cancel any expired vouchers and credit people's Council Tax accounts.

 

On 3 February 2022, the government announced a support package to help households with rising energy bills.

The Council Tax Energy rebate is a £150 payment to residents living in a property in Council Tax bands A to D. This amount is a one-off payment, and is not a loan.

The payment is to residents of properties occupied as main homes on 1 April 2022. It will not apply to second homes or empty properties.

You can check your Council Tax band with the Valuation Office Agency (VOA). However, we would advise you not to contact the VOA to enquire about a band review, proposal or challenge specifically in order to become eligible for this payment.

Please note: The Government has given the Council until the end of September to make all payments.

Our Customer Contact team is currently receiving very high levels of calls regarding the £150 Council Tax Energy Rebate. We have created a list of some of the most frequently asked questions to help give residents answers as easily as possible. Please only call our Customer Contact team if your query is not answered below.