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Blocked Drain/Septic Tank Clearance



How we provide this service

Help and advice on Blocked Drain/Septic Tank Clearance is supported by Housing & Property Service Unit, Construction Services.

Fax: 01775 761048
Email: info@sholland.gov.uk
Opening Times: For emergencies outside of working hours please ring 01775 761161 - the out of hours emergency call centre can assist.

What to do to get this service

Please ring Customer Services on 01775 761161 giving as much information as possible.

Who can apply?

Council tenants only.

How much will it cost?

This service is free to Council Tenants.

How long will the whole process take?

Up to 4 hours for drains to be unblocked. Up to 48 hours for septic tanks to be emptied.

Telephone number for this service

01775 761161

Links to forms, leaflets and websites providing more information

Anglian Water

Yellow Pages

Common Questions

Q. I have got blocked drains. What should I do?
A. If your property is Council owned and the blocked drains are house drains, please ring Customer Services.
If your property is privately owned and the blocked drains are house drains, refer to the Yellow Pages telephone directory for a contractor.
If it is a public sewer which is blocked and you pay your sewage bill to Anglian Water, contact Anglian Water on 08457 145145.
If you pay your sewage bill to South Holland District Council contact Customer Services.
If in doubt, contact the Council for advice.

Q. My septic tank/cesspool is overflowing. What should I do?
A. If your property is Council owned, contact Customer Services. If your property is privately owned, please refer to the Yellow Pages telephone directory for a contractor.

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Contact Details

If you have any queries about the information provided above, or require further information, please contact Customer Services on 01775 761161 or email info@sholland.gov.uk.

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Contact Us



telephone: 01775 761161
email: info@sholland.gov.uk

Council Offices
Priory Road, Spalding
PE11 2XE

Offices open Mon to Fri:
Mon:8.30am - 5.15pm*
Tue:8.30am - 5.15pm*
Wed:9.00am - 5.15pm*
Thu:8.30am - 5.15pm*
Fri:8.30am - 4.45pm
* payment office closes 4.45pm


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While every care has been taken in the compilation of this information, South Holland District Council will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within these pages. The Council does not endorse any external linked sites and is not responsible for their content.