Pollution control - noise
How we provide this service
Pollution control - noise is supported by Community & Neighbourhood Services, Environmental Protection.
- What is Noise?
Noise is defined as sound which is either unwanted or unpleasant
There are no legal noise levels and it will be assessed by the reaction of an average reasonable person as by any technical equipment. However noise measurement may be used to assess if the noise is a nuisance.
What to do to get this service
- It is important that you establish the exact source of the noise without this information we will be unable to investigate. If possible approach the source of the noise directly, if this is not possible or fails contact the Environmental Protection Department or complete our Online Form. Download a copy of First Steps to dealing with a Noise Problem document for initial advice.
- You will be asked to keep a record of when the noise occurs and how it affects you. To keep a record of noise nuisance download our noise record sheets .
- The source of the noise will be contacted and informed a complaint has been made against them.
- Your complaint is dealt with in complete confidence but it may be obvious to the person who has made a complaint against them. If the case results in Court Action your identity may have to be disclosed.
How long will the whole process take?
The length of time it takes to investigate noise complaints varies according to the nature of the complaint. Usually we will ask you to keep records for up to one month, depending on the information you send us we may wish to monitor the source of the noise ourselves.
Contact Name for this service
Environmental Protection Section
Links to forms, leaflets and websites providing more information
If you are a farmer and wish to register a bird scarer you can either download our
Birdscarer Registration form and return it to us or complete an online form.
If you have a burglar alarm you can register details of keyholders with us. In the eventuality of your alarm going off and us being unable to contact you, substantial costs may be incurred by you. Dowload a copy of our Burglar Alarm Registration form and return it to us.
You can get further information and advice on the The National Society for Clean Air website.
The Department for Food and Rural affairs website also give additional information on noise pollution.
Online Form
Common Questions
Q.What type of noise can you deal with
A. Noise on a regular basis from:
- Hi-fi
- Television
- Musical Instruments
- Industrial/Commercial
- DIY/Building
- Karaoke
- Bands/Entertainment noise
- Bird Scarers
- Burglar and Car Alarms
- Domestic Animals
Q. What type of noise are you unable to deal with:
A. Noise that only happens on rare occasions and noise caused by:
- Verbal shouting
- Military aircraft
- Door banging
- General domestic noise
- Children
- Traffic
We may be able to give advice on these types of complaints or refer you to another organisation or department in the authority.
Q.The source of the noise and myself are Council Tenants who do we contact?
A. You should contact the Housing Department in the first instance.
Q.Can I take my own action?
A. Download the document Taking your own action for further information.
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Contact Details
If you have any queries about the information provided above, or require further information, please contact Customer Services on 01775 761161 or email info@sholland.gov.uk.
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