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Asylum Seekers Support



How we provide this service

An asylum seeker is someone who comes to the UK, often fleeing persecution, torture or war, and applies for refugee status. Until refugee status is granted, such a person remains an asylum seeker. Asylum seekers often encounter homelessness and face difficulty in obtaining accommodation. This service is supported by Housing & Property Service Unit, Housing Operational.

What to do to get this service

The Council has a statutory responsibility to offer assistance to asylum seekers under the National Assistance Act of 1948. We have a duty to provide accommodation and benefits to asylum seekers whilst they await the outcome of their case with the Home Office.

However, following changes in the law due to the Immigration and Asylum Act of 1999, asylum seekers that arrive after April 2000 no longer have a right to assistance and do not have to be provided for by the Council. Instead, the Home Office provides support through the National Asylum Support Service (NASS).

Links to forms, leaflets and websites providing more information

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Contact Details

If you have any queries about the information provided above, or require further information, please contact Customer Services on 01775 761161 or email info@sholland.gov.uk.

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Contact Us



telephone: 01775 761161
email: info@sholland.gov.uk

Council Offices
Priory Road, Spalding
PE11 2XE

Offices open Mon to Fri:
Mon:8.30am - 5.15pm*
Tue:8.30am - 5.15pm*
Wed:9.00am - 5.15pm*
Thu:8.30am - 5.15pm*
Fri:8.30am - 4.45pm
* payment office closes 4.45pm


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While every care has been taken in the compilation of this information, South Holland District Council will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within these pages. The Council does not endorse any external linked sites and is not responsible for their content.