Housing Benefit Changes in Circumstances
How we provide this service
Updating current Housing Benefit claims is supported by Finance, Benefits and Revenues.
If you delay in telling us of a change in circumstances, it may affect the amount of Housing benefit you receive. You must do this within 31 days of the change or you could lose out if the change is beneficial to you.
If you are not sure whether a change in circumstances is relevant, tell us anyway and we will inform you of the action you need to take.
Fax: 01775 711253
Email: benefits@sholland.gov.uk
Address: South Holland District Council, Benefit and Revenues Team, PO Box 8, Priory Road, Spalding, Lincs. PE11 2XQ
What to do to get this service
Inform the benefits section (or customer services) as soon as you know that your circumstances affecting your Housing benefit will, or have, changed.
You may contact us by letter, telephone, e-mail or in person at our reception desk.
Who can apply?
Anybody receiving Housing Benefit.
How long will I have to wait for a response?
14 days
How long will the whole process take?
14 days from receipt of information
Contact Name for this service
Customer services or the Benefit Section
Telephone number for this service
01775 761161
Links to forms, leaflets and websites providing more information
Changes and Corrections form
What do I need to provide?
We will need you to provide us with original documentation as proof of your change in circumstances.
Alternative Contacts
Citizens Advice Bureau
Common Questions
Q. What are the changes that we need to know about?
A. You need to inform us of all changes. The following are some of changes you need to notify us of;
- Anyone who starts or stops receiving Pension Credit, Income Support, Job Seekers Allowance, Working Tax Credit, Child Tax Credit or any other Social Security benefit.
- Any changes in benefits (this includes changes from one rate of benefit to another, such as short term Incapacity benefit to long term Incapacity Benefit.
- Any change in earnings
- Any change in savings
- Anyone who starts to receive a pension or superannuation or if these increase
- Anyone who goes in to hospital for more than 52 weeks
- A change of address
- A child who leaves school
- Anyone who moves in to your home, other than for a holiday
- Anyone who no longer lives in your home.
- A change in the income of any other adult living with you
Q. How do I inform you?
A. You can inform us by telephone (although we may need evidence in writing), by post, e-mail or by visiting the offices
Q. What will happen next?
A. If we need anymore information from you, we will contact you. We will reassess your entitlement to benefit and notify you in writing of the outcome.
Printed leaflets available providing more information
General benefits information is available in the atrium at the Council Offices or Benefits service Reception. (see Benefit New Claims)
How do you rate this information / service?
Contact Details
If you have any queries about the information provided above, or require further information, please contact Customer Services on 01775 761161 or email info@sholland.gov.uk.
Council Tax Benefit Changes In Circumstances
Housing Benefit Overpayments
