Missed Recycling Collection

How we provide this service

Information on a missed recycling collection is supported by Community & Neighbourhood Services, Waste Services.

What to do to get this service

If you put your recycling in the correct place by 7am on the correct day but it was still not taken, please call our Customer Services Team (after 4pm on your collection day) on 01775 761161 who will arrange for it to be collected by 4pm the following working day or complete our Online Form.

If it was not put out on time or was left in the wrong place you will need to take it back in and then put it out for collection on your next scheduled recycling day.

If your recycling was put out in a black sack it will not be taken (black sacks=refuse) so please re-present it on your next recycling day in a green recycling sack, a carrier bag or cardboard box.

How long will the whole process take?

We will endeavour to collect your missed recycling by 4pm the following working day.

Links to forms, leaflets and websites providing more information

Online Form

Common Questions

Q. When is my collection day?
A. To find out your refuse and recycling collection days please see the My Collections page.

How do you rate this information / service?

Contact Details

If you have any queries about the information provided above, or require further information, please contact Customer Services on 01775 761161 or email info@sholland.gov.uk.

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