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Complaints - procedure



How we provide this service

Information about the customer feedback procedure covering compliments, suggestions & feedback and complaints is supported by Customer Services.

What to do to get this service

A more detailed description of the procedure can be found in the feedback section. From here you can:

Use our online complaints form

Use our compliment/suggestion/feedback form

Links to forms, leaflets and websites providing more information

Customer Feedback Procedure

How do you rate this information / service?

rate this page as GOOD
rate this page as AVERAGE
rate this page as POOR

Contact Details

If you have any queries about the information provided above, or require further information, please contact Customer Services on 01775 761161 or email info@sholland.gov.uk.

Related Services:


Customer satisfaction surveys
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Contact Us



telephone: 01775 761161
email: info@sholland.gov.uk

Council Offices
Priory Road, Spalding
PE11 2XE

Offices open Mon to Fri:
Mon:8.30am - 5.15pm*
Tue:8.30am - 5.15pm*
Wed:9.00am - 5.15pm*
Thu:8.30am - 5.15pm*
Fri:8.30am - 4.45pm
* payment office closes 4.45pm


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While every care has been taken in the compilation of this information, South Holland District Council will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within these pages. The Council does not endorse any external linked sites and is not responsible for their content.