Homelessness
How we provide this service
We aim to investigate all applications from homeless persons as quickly as possible. We offer appropriate advice to people threatened with homelessness. We work in partnership with other housing providers to provide suitable temporary accommodation to people we decide are homeless and in priority need of housing. This service is supported by Housing & Property Service Unit, Housing Operational.
Rent in Advance and Bond Scheme
The Advanced Rent and Bond Scheme is aimed at people who are homeless or threatened with homelessness, to help them secure private rented accommodation. The scheme is not for Housing Association or Local Authority Tenants who want to move.
To be eligible to apply to the scheme you must be:
- Threatened with homelessness
- Resident within the District or have a local connection here (for example: family, job etc…).
- In receipt of benefit or cannot afford the rent deposit and/or rent in advance to enter into a tenancy agreement to rent a property.
- You need to be registered on the housing register.
- You are required to have found suitable affordable accommodation and have applied or secured the landlord or agent's agreement for you as a tenant.
How you can be referred
You can be referred to the scheme by a Housing Advice Officer following an advice appointment. If you think that the Council can help you please contact us and ask for an appointment.
What to do to get this service
When you come to us as homeless the law says we must give you help. The kind of help we can give, however, depends on your situation.
If you need help you should contact Customer Services on 01775 761161 to arrange an interview. Our Homelessness Advice (PDF, 350KB) booklet tells you what will happen when you approach us for assistance.
Who can apply?
Anyone can apply - we will assess eligibility under homelessness legislation.
How long will I have to wait for a response?
Once you have completed your homeless application, we have 33 working days to make our enquiries and decide how we can help you.
Links to forms, leaflets and websites providing more information
Nightstop SHD can help young single homeless people between the age of 16-25 years by providing emergency bed and breakfast accommodation.
Shelter's Get Advice - information for anyone with a housing-related problem.
What do I need to provide?
- 2 pieces of identification
- Proof of all income including benefits and wages
- Proof of child benefit - child benefit book or bank statement showing payment.
Common Questions
Q. I don't agree with my homeless decision, can I appeal?
A. You can appeal in writing, but must do so within 28 days of the date of your decision letter.
Q. I have appealed against my homeless decision, how long will it take?
A. We have 56 days to make a decision, but we will usually notify you before then.
Printed leaflets available providing more information
Relationship Breakdown (PDF, 240KB)
Homelessness Advice (PDF, 350KB)
Housing advice for young people (PDF, 230KB)
Applying for housing (PDF) explains who can apply for Council Housing in South Holland.
Sheltered Housing (PDF, 233KB)
Supporting You - Support to help you manage your tenancy (PDF, 316KB)
The Sanctuary Scheme (PDF, 63KB) has been developed for people who are affected by domestic abuse in the South Holland area.
How do you rate this information / service?
Contact Details
If you have any queries about the information provided above, or require further information, please contact Customer Services on 01775 761161 or email info@sholland.gov.uk.
