How we provide this service
You should contact the Housing Advice Team as soon as possible if you are homeless or threatened with homelessness.
Our first priority is to try and prevent people becoming homeless. Housing advice is available to everyone.
If you need help or know someone sleeping rough in Lincolnshire, call Framework's Street Outreach Team on 0800 066 5365. No-one should have to sleep rough.
Our main duties are helping people avoid becoming homeless by giving advice and assistance about available housing options.
The 1996 Housing Act (as amended by the 2002 Homelessness Act) sets out the legal obligations a local authority has towards certain people who are homeless.
These Acts determine the amount of help we are able to offer depending on:
- how you became homeless;
- if you’re eligible for assistance (most people who live permanently in the UK are eligible for assistance);
- if you’re in priority need e.g. have dependent children or have become homeless due to a house fire.
If you are found to be legally homeless, eligible and believed to be in priority need, then the council has a duty to house you in temporary accommodation while it assesses whether you have made yourself homeless and where you have established a local connection.
If the Council does not have a duty to house you temporarily, we will continue to provide advice and may be able to help you with finances needed to access private rented housing.
What to do to get this service
Advisors are available at the Council Offices between Monday and Thursday, 8:30am to 12pm / 2pm to 4:30pm, and Friday, 8:30am to 12pm / 2pm to 4pm. Appointments are not needed and we aim to see customers as soon as possible. In an emergency, outside of office hours you can ring 01775 761161 and you will be re-directed to the out of hours emergency service.
Links to forms, leaflets and websites providing more information
Printed leaflets available providing more information
Applying for council housing (PDF, 1355KB)
Rent in Advance and Bond Scheme (PDF, 1621KB)
Tips on renting privately (PDF, 125KB)
Funds available for accessing private rented housing (PDF, 625KB)
Rent arrears (PDF, 223KB)
Tips on letting your property (PDF, 126KB)
Guide on Housing Benefit (PDF, 130KB)
Housing Benefit changes (PDF, 177KB)
Mortgage advice (PDF, 357KB)
Repossession prevention fund (PDF, 331KB)
Relationship breakdown (PDF, 447KB)
The Sanctuary Scheme (PDF, 62KB)
How do you rate this information / service?
If you have any queries about the information provided above, or require further information, please contact Customer Services on 01775 761161 or email firstname.lastname@example.org.