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Sheltered housing



How we provide this service

Housing for people over 60, or those under 60 with a disability, who have a need for one level accommodation is supported by Housing & Property Service Unit, Supported Housing.

We currently have 965 sheltered dwellings. They are located at 28 sites across the district and range from small groups of 10 to larger sites covering nearly 100. The dwellings include one and two bedroom bungalows, flats and flatlets.

Most sites have Scheme Managers who are based at the scheme office. When the Scheme Managers are not on duty residents can get help through the emergency alarm system. This means that residents can get help and support any time they need it.

14 of the sites have community centres with active resident committees who arrange trips and organise a wide range of social activities.

We aim to provide a secure and safe environment for residents of sheltered housing which helps them to remain in their own homes for as long as possible.

We also provide a Lifeline Service (PDF) for vulnerable people.

This service provides back up assistance if an emergency occurs anywhere around your home at the touch of a button.

The benefits of this service include:
- increased security;
- help and support in an emergency;
- peace of mind for you and your family;
- continued independence in your own home.

It is an alternative to sheltered housing for those wishing to stay in their own homes.

What to do to get this service

To apply for sheltered accommodation you will need to fill in an application form (PDF). We will ask you for details of your household, your housing needs and the areas in which you wish to live.

You can get an idea of where our accommodation is by viewing the local district map (PDF).

Who can apply?

Anyone over 60, or those under 60 who have a need for one level accommodation, can apply for sheltered accommodation.

Links to forms, leaflets and websites providing more information

Lincolnshire County Council - Supporting People

Common Questions

Q. How is it paid for?
A. The cost of the Sheltered Housing Service is met by a service charge payable weekly by residents. The current support charge is £16.65 and £3.17 for sheltered property. Residents on low incomes can get help with their rent through the new Supporting People fund which has replaced housing benefit.

Q. What if I need alterations to my home?
A. Permanent alterations, such as grab rails, ramps and showers are known as adaptations. If you are an elderly person or have a disability and think you may benefit from having an adaptation carried out at your home, we may be able to help. An Occupational Therapist will make an assessment of your needs before any decisions are made.

Q. What if I cannot look after my garden?
A. At the moment we are unable to offer you any assistance with your garden and ask you to look to family and friends for help. We are currently exploring options through our sheltered housing compacts and hope to be able to offer some assistance in the near future.

Printed leaflets available providing more information

Applying for housing (PDF) explains who can apply for Council Housing in South Holland

Supporting You - Support to help you manage your tenancy (PDF, 316KB)

Supporting You - lifeline support for any resident in South Holland (PDF)

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Contact Details

If you have any queries about the information provided above, or require further information, please contact Customer Services on 01775 761161 or email info@sholland.gov.uk.

Related Services:


Adaptations to a council property - ramped access
Housing rents - payments and collection
Supported tenancies
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Contact Us



telephone: 01775 761161
email: info@sholland.gov.uk

Council Offices
Priory Road, Spalding
PE11 2XE

Offices open Mon to Fri:
Mon:8.30am - 5.15pm*
Tue:8.30am - 5.15pm*
Wed:9.00am - 5.15pm*
Thu:8.30am - 5.15pm*
Fri:8.30am - 4.45pm
* payment office closes 4.45pm


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Copyright Notice: South Holland District Council 2010
While every care has been taken in the compilation of this information, South Holland District Council will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within these pages. The Council does not endorse any external linked sites and is not responsible for their content.