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Top Grades for Council Housing Service

A service which provides help for more than 1,500 residents in South Holland has won top marks from a team of inspectors.

Nene Court, Spalding - supported housing flats

Straight A grades have been awarded to South Holland District Council’s Supported Housing programme which enables many elderly, disabled or vulnerable adults to live independent lives.

The inspection, carried out by Lincolnshire County Council, covered standards set in security, health and safety as well as safeguarding clients.

It also looked at planning and ensuring that the service caters for clients’ needs at the 30-plus schemes across the district which stretches from Donington in the north to Sutton Bridge in the south east.

The service supports independent living but does not provide personal care for residents. Visiting scheme managers provide guidance for clients and look out for their welfare.

The Quality Assessment Framework (QAF) inspection report gave its work A grades in assessment and support planning; security, health and safety; Safeguarding and protection from abuse; fair access, diversity and inclusion and client involvement and empowerment.

Supported Housing Manager Joanne Craik said: “The Supported Housing team is a great asset to the council and we are delighted with the performance that is achieved by the staff year after year.

“They all work extremely hard and the majority work above and beyond what is expected of them.”

Councillor Christine Lawton, South Holland District Council Portfolio Holder for Housing Landlord, said: “I am not surprised by this excellent assessment. We have efficient and dedicated staff across all our housing teams and our supported housing staff work extremely hard to look after the welfare of our elderly and vulnerable tenants. I am proud of their achievements and congratulate them all.”

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telephone: 01775 761161
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