This page gives an indication of how well we are performing and the results of our customer questionnaires.
Percentage of applications checked within 3 weeks:
Last month: 88%
Last 12 months: 90%
Percentage of applications checked within 2 weeks:
Last month: 83%
Last 12 months: 87%
Time taken to respond or issue decision:
Last month: 7 days
Last 12 months: 7 days
Percentage of inspections carried out same day if contacted before 10:00 am:
L
ast month: 100%
Last 12 months: 100%
The last four quarterly results of our questionnaire are below:
January 2007 to March 2007 (PDF , 22KB)
April 2007 to June 2007 (PDF , 21KB)
July 2007 to September 2007 (PDF , 34KB)
October 2007 to December 2007 (PDF , 21KB)
