This page gives an indication of how well we are performing and the results of our customer questionnaires.
Percentage of applications checked within 3 weeks:
Last month: 85%
Last 12 months: 95%
Percentage of applications checked within 2 weeks:
Last month: 78%
Last 12 months: 82%
Time taken to respond or issue decision:
Last month: 8 days
Last 12 months: 8 days
Percentage of inspections carried out same day if contacted before 10:00 am:
Last month: 100%
Last 12 months: 100%
The last four quarterly results of our questionnaire are below:
