We are committed to Equality Monitoring in order to improve our services. We need to know which groups are using our services and the reasons why some people may not use our services. This is so that we can identify access issues and barriers to our services which some people may face in order to remove them and make improvements. We also want to make sure that everybody who accesses our services is equally happy with the outcome.
If you look at the range of legislation that the Council complies with you will see that there are primarily six types of personal information we will ask you to provide for us so that we can adequately monitor how we provide services for you - your gender, age and whether you are disabled, also your ethnicity, whether you hold religious views and your sexual orientation (if you are aged over 18).
All monitoring data is classed as personal data under the Data Protection Act and will be treated confidentially. We will only use this information for statistical purposes.
It will be a great help to us if you fill in all our monitoring questions but if you do not wish to complete all of them, the ones you do fill in will be of assistance to us.
More information can be found in our equality monitoring leaflet (PDF, 1246KB).
